HERNANDO, H.; GUNAWAN, W. H. Loyalty among online food delivery customers: Extended scale of e-service quality. Jurnal Manajemen Maranatha, [S. l.], v. 20, n. 2, p. 167–174, 2021. DOI: 10.28932/jmm.v20i2.3507. Disponível em: http://224305.koshikahk.tech/index.php/jmm/article/view/3507. Acesso em: 18 jan. 2025.